Frequently Asked Questions

There’s a lot that goes into creating a custom outdoor remodeling project for your home – you have an idea of what you want, but where do you start? How does it work and what do you need? 

Here’s a list of FAQs to help you figure it out:

1. Can I Customize My Project?

Yes. RBR takes all of your ideas into consideration, working with you to design the perfect project. Our contractors will incorporate your design suggestions into our sketch, and you will approve the final look. You have a say on the design, materials, type of fence or deck, size, location, color and more.

2. Can I Use a Design from Pinterest?

Of course! We try to incorporate all of your design ideas, whether you made them yourself or found a picture elsewhere. You can show us designs that you’ve found on Pinterest or other online sites and we’ll  combine them with other functional and safety requirements before creating the final design.

3. How Long Will It Take to Build and Install my Fence?

On average, it takes about 4 to 6 weeks to build and install your fence after the initial consultation. Once you sign the contract and we get the materials, it’s only 2 to 3 weeks. The time can vary depending on the size, length and complexity of the fence.

4. How Long Will It Take to Build and Install my Deck?

Building a custom deck can take a lengthy amount of time. Before we break ground, we have to secure permits, submit them and make sure we comply with county regulations. This entire process could take up to 2 weeks or longer.

Including the time it takes to get everything acquired, it can take over 2 to 3 months in total before the deck is complete.

5. Does RBR Handle Repairs?

While it is not typical for RBR to handle small repairs, we will make them for current customers. We do not maintain fences or decks built by other companies.

We provide a 1-year labor warranty, meaning we’ll make any repairs needed to your project during its first year after construction and installation.

6. Should I Put Stain on My Fence?

Stain is a great investment – it will keep your new fence looking gorgeous for years. It protects your fence from UV ray damage by applying a coat of protection. Adding pigment to the stain will also give your fence a brilliant and attractive color. 

For more information on how to stain a fence on your own, check out this Youtube video.

7. Will My New Outdoor Remodeling Project Require Maintenance?

RBR builds quality fences and decks using quality craftsmanship. However, over time you may want to add another layer of stain or paint to protect it from damage and keep it looking sharp (every 2 to 3 years).

We provide a 1-year labor warranty, meaning we’ll make any repairs needed to your project during its first year after construction and installation.

8. Will RBR Take Care of the Permits?

Yes. As your contractor, we will handle getting all permits and making sure we follow HOA and county requirements.

9. Does RBR Work with Other Contractors?

RBR uses our own employees for all of our projects – we do not subcontract the work out.

In larger projects where you are wanting a full backyard redesign, we will work with other contractors who specialize in the areas that we do not (Ex: pools).

10. Are RBR Contractors Background Checked?

Yes! Safety is RBR’s #1 priority. We screen and background check all of our employees to guarantee that the people working on site are safe and professional.

RBR continues to screen our employees throughout their career with us to make sure they maintain their clean status.

Where we build

Located in Powhatan, Virginia, RBR serves homeowners all throughout the Richmond area, from Farmville to Williamsburg

 

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